Rafael Doblas

In charge of trainings, manuals, maintenance, warranty, work cars and TR4 CBTC deployment for Toronto Line 1 CBTC revamping project in addition to supporting the NAM PMO department to improve their way of working and the Rochester site with the management of a new office.

Main achievements
★ Made roadmaps for strategy and decisions
★ Developed a close relationship with the client traveling often to their offices and communicating quickly
★ Created reports for better and efficient PMO control
★ Interfaced with the client daily to solve problems right away
★ Monitored progress and adapted to the constraints and risks
★ Controlled industrialization and delivered materials in a short time
★ Communicated with teams around the world from different time zones successfuly
★ Pushed the organization at all levels to get things done on time with client’s satisfaction
★ Coordinated a tailored design of CBTC for Work Cars
★ Improved NAM PMO Department ways of working
★ Identified risks in advance and proposed quick mitigation plans
★ Worked closely with engineering to deliver systems as per contract and on time
★ Prioritized activities to reach commitments
★ Preserved quality and safety on all tasks
★ Contributed in a new site relocation project to move in all employees on time
★ Introduced MS Teams in the whole region and pushed dashboards for analysis with Excel/BI.
★ Engaged stakeholders frequently and led discussions to remove bottlenecks

Main duties
✔ Industrial Management: spares, repairs
✔ Warranty and Maintenance Management: client communications, RAM, follow up with the team
✔ Work Cars Management
✔ Trainings and Manuals management: manage 2 contractors plus the in-house team to synchronize the development and delivery of trainings and manuals for work cars and mainline.
✔ New site relocation Management
✔ Workload and costs management
✔ NAM PMO Department tools & methods improvement